Política de privacidad

When you interact with our online store, we collect distinct categories of personal information to provide and enhance our services:

• Device and Browsing Information: When you access our platform, we automatically collect data regarding your device, internet browser version, IP address, time zone settings, cookie identifiers, and details regarding which pages or products you view.

• Order and Customer Information: When you place an order or attempt to make a purchase, we gather necessary details including your full name, billing address, delivery address, payment details (processed securely via encrypted third-party payment gateways), email address, and contact telephone number.

• Customer Support Enquiries: When you communicate with our support department via email or telephone, we retain records of the correspondence, feedback, and any additional details you provide to resolve your enquiry.

2. How We Use Your Personal Data

We utilise your personal information for lawful business operations, including:

• Processing, fulfilling, and delivering your orders, invoices, and payment transactions.

• Communicating with you regarding order confirmations, dispatch tracking, customer service queries, and policy updates.

• Screening orders for prospective fraud, security risks, and authorised payment compliance.

• Enhancing, evaluating, and optimising our website interface, marketing performance, and catalogue selection.

• Complying with our legal, accounting, tax, and statutory obligations under applicable law.